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We have substantial experience conducting research in IS&T, and an excellent track record of results. Where appropriate, we conduct formal research to strengthen our knowledge of the specific issues identified in our surveys. Much of our research is proprietary as noted below, but sometimes we are permitted to publish our results. In the early 1980s, we studied what employees do with PC technology to improve their productivity. A major metals manufacturer used this research to double the productivity of its salaried workforce. Results were published by National Science Foundation, 1984, “Productivity Through Automation” In 1991-1992, we worked on a project for a major PC manufacture in which we identified future trends in desktop computing, beyond the standard office suites. Of 20 different possibilities we identified, 10 have come into being. (Reference available on request.) In 1993, we studied the workflow of the employee benefit business. The results were employed in a newly established software development firm that is becoming dominant in the enrollment business. Summary of research published in the IASA “Interpreter” In 1995, we performed a structural analysis of the Internet to guide a major vendor on its Internet business strategy. (Results confidential.) In 1999, we analyzed the profitability of software development firms for a client and recommended it convert from a custom developer to a product manufacturer. Client accepted recommendations. (results confidential) We are currently working on issues in health care management, workflow in business processes and relationships between CEOs and their direct reports. Our research falls into several categories Single client studies, where we address a problem specific to that client. Results are usually confidential to the client. Multi-client studies, in which we address an issue common to many companies, often in the same industry. Results are usually proprietary to the sponsors of the study for a period of time, then available to others. University-based research that may be funded publicly or privately. Almost all universities require that results or research performed under its auspices be placed in the public domain. Research is by definition a one-of-a-kind thing. So are sponsorships and funding. We are prepared to work with you to develop an arrangement that meets your needs and is within your financing objectives.
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